Curriculum Vitae & Credentials

Sakera Begum

IT Consultant | Data Analyst | Software Quality Assurance

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Fairfax, VA (Open to Remote / Hybrid)
linkedin.com/in/sakera-begum

Executive Summary

I am an IT and data professional with experience spanning software quality assurance, data analytics, technical support, and business operations. My work focuses on translating requirements into reliable systems, transforming data into actionable insights, identifying quality issues, and supporting organizations through structured technology solutions. I am currently pursuing a Doctor of Computer Science, building on graduate training in Information Technology and a professional background across consulting, analytics, IT support, and organizational operations.

Education & Doctoral Studies

Doctor of Computer Science (DCS)
Washington University of Science and Technology (WUST)
In Progress (Expected 2026/2027)
Master of Science in Information Technology (MSIT)
Washington University of Science and Technology (WUST)
Graduated

Technical Skills & Competencies

Software QA & Testing:Manual Testing, Automated Testing, Regression Testing, Test Scenario & Matrix Design, Defect Tracking, UAT, JIRA, Selenium, Playwright
Data & Analytics:SQL, Python, Advanced Microsoft Excel, Tableau, Data Cleansing, Schema Validation, Statistical Anomaly Detection
IT Systems & Support:Hardware & Software Troubleshooting, Network Configuration, User Access Controls, Windows/Linux Environments
Operations & Research:Cross-Functional Team Collaboration, Technical Documentation, Scientific Peer-Reviewed Research Writing

Work History

IT Consultant - UpSkill Consultancy

2024-11 – 2026-08 (Remote)

Supported software quality assurance, testing, defect management, and cross-functional software delivery.

  • Designed and executed 150+ manual and automated test cases covering functional, regression, system, and user acceptance requirements.
  • Identified, documented, and tracked 60+ software defects and quality issues through resolution and retesting.
  • Supported testing and quality assurance activities across 15+ software releases and sprint cycles.

Data Analyst - TaskInspota Inc.

2023-02 – 2024-11 (Remote)

Analyzed datasets, performed data-quality validation, and developed business-facing analytical insights.

  • Cleaned, validated, and analyzed 30,000+ records across 20+ datasets.
  • Used SQL, Python, Excel, and data-validation techniques to prepare information for analysis and reporting.
  • Produced 25+ analytical reports, summaries, and data-driven recommendations.

IT Assistant - Washington University of Science and Technology

2022-02 – 2023-01 (Vienna, VA)

Provided frontline technology support to students, staff, and faculty across academic and administrative environments.

  • Provided technical support to 100+ students, faculty, and staff.
  • Resolved or supported 250+ hardware, software, connectivity, and account-access issues.
  • Installed, configured, maintained, or troubleshot 75+ computers and related devices.

Human Resources Manager - British IELTS Mock Test Center

2020-08 – 2021-12 (Dhaka)

Managed core HR operations, recruitment, workforce administration, and employee support.

  • Managed HR administration and employee-support activities for 25+ employees.
  • Supported recruitment and onboarding of 15+ employees.
  • Screened, interviewed, or coordinated assessments for 30+ candidates.

Selected Publications & Papers

Machine Learning and Automated Defect Prediction in Agile QA Pipelines
International Journal of Software Engineering & Quality Assurance (IJSEQA) (2025) · Published Research
Data Cleansing and Integrity Validation Frameworks for Heterogeneous Enterprise Datasets
Proceedings of the IEEE International Conference on Big Data and Information Systems (2024) · Conference Papers
Benchmarking Test Automation Frameworks for Web and Mobile Cloud Environments
Doctor of Computer Science Working Paper Series, WUST (2026) · Working Papers